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Terms and Conditions of Sale

Update 18/3/2024

  1. The customer expressly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. To be valid, any derogation must be expressly agreed in advance in writing.
  2. Our invoices are payable within 30 working days, unless another payment deadline is indicated either on the invoice or on the order. In the event of non-payment on the due date, Renoparquet reserves the right to request payment of fixed interest amounting to 10% of the outstanding sum. Renoparquet will be entitled to suspend all services without prior warning in the event of late payment.
  3. If a payment is still due more than sixty (60) days after the due date, Renoparquet reserves the right to use the services of a debt collection company. All legal costs will be borne by the customer.
  4. Certain countries, in particular Belgium, apply a withholding tax on the amount of invoices, in accordance with their legislation. Any withholding tax will be paid by the customer to the tax authorities. Under no circumstances will Renoparquet be involved in the costs related to the legislation of a country. The amount of the invoice will therefore be due to Renoparquet in its entirety and does not include costs related to the legislation of the country in which the customer is located.
  5. Renoparquet undertakes to do its best to provide efficient services on time, in accordance with the agreed deadlines. However, none of its obligations can be considered as an obligation of result. Renoparquet cannot under any circumstances be required by the client to appear as a third party in the context of a claim for damages brought against the client by an end consumer.
  6. To be admissible, Renoparquet must be notified of any claim by e-mail or by registered letter with acknowledgement of receipt to its registered office (rue de la Charmille 31 4577 MODAVE) within 8 days of delivery of the goods or provision of the services.
  7. All our contractual relations shall be governed exclusively by Belgian law.